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Members of Margan

For 30 years we've been growing grapes, making wine and welcoming people to this corner of the Hunter Valley.

Our memberships offer different ways to enjoy the wines, access special member benefits and stay connected to what's happening here on the farm.

Reserve Club

Mates of Margan

Single Block Rewards

Reserve Club

Benefits

Twelve-bottle allocations featuring premium and limited release wines.
Choose your own wines or let us curate a selection for you.
Complimentary tasting for you and three guests.
Priority access to new releases, events and member offers.
20% member pricing on all wine purchases.

Learn more

Terms and Conditions

Your Wine Club Commitment and Terms
Wineclub Member Portal

We have a range of wine packs available to members. These include pre-selected packs or the ability to create a custom pack. By visiting our website and logging in to your member portal you will be able to customise and update your selection.

You will remain a Wine Club member in perpetuity until you choose to cancel, or until you no longer meet the necessary minimum purchase to retain your membership. If you wish to cancel or suspend your subscription you will need to contact our team in writing at wineclub@margan.com.au.

Wine Club discounts are only valid while the named Club Member/s are present. This discount can be extended to a spouse or partner without you being present, no other person is permitted to use your membership. The details of this spouse/partner must first be communicated to the Wine Club Manager via wineclub@margan.com.au with details of their visit on your behalf.

Credit card Payments

All Wineclub members must provide a valid credit card to be safely stored with our payment gateway STRIPE. You can update the card details, expiry and CCV in your member portal or you can contact us by phone to update for you. Please check with your bank that your card can be charged through a payment gateway. All purchases made online or through the club pack run will be made via the stored card details.

If in the event we cannot take payment, you will be advised via email and no wine will be forwarded until full payment is made.

Lock Dates

An email will be sent 10 days before the Portal access is temporarily locked for billing. In this email you will be advised to check your selection and update your details. You are also advised of the Lock date and billing date. If we do not receive updated requests by the lock date nominated in the email, you will be dispatched your most recent selection.

Margan reserves the right to suspend member benefits or cancel membership in the event you fail to meet your club commitment or you fail to comply with these listed terms.

To review your current membership information, login to your online members portal which is accessible by visiting https://www.margan.com.au. If you are having difficulties or need any assistance at all you can contact the Margan team directly via email wineclub@margan.com.au or call us on 0265791372

Wine Delivery, Damage & Returns
Delivery Commitments

Wine Club delivery will occur within 7 days of payment being successfully charged. All deliveries are either sent with:-

· Aramex

· Australia Post

If you have a preference of carrier or wish to pick up your wine instead please email us at wineclub@margan.com.au and we will update your delivery instructions to accommodate this. Please note however, that delivery times are subject to the delivery location.

Purchases made through our online store or at our cellar door do not replace the commitment to your wine club subscription.

If you will be away or for some reason will not be able to accept delivery of your pack you can opt to skip through your portal. You may only skip once per year. If you require more than this, have specific delivery instructions or dates - please contact wineclub@margan.com.au to discuss what you need before the lock date.

It is your responsibility to ensure your contact, delivery address and instructions are current and correct. You can update your member details through your member portal or by emailing wineclub@margan.com.au.

You contact our team directly at wineclub@margan.com.au if you do not receive your order after 10 days. Whilst we cannot guarantee delivery on a specific date, we will certainly do our best.

If delivery instructions haven’t been provided and you aren’t present to receive your order and the carrier does not deem the location suitable to leave your delivery, then a calling card will be left and/or an email sent with a phone number to call within seven days to arrange a re-delivery or collection.

Margan is not responsible for goods that are left unattended at your request, or goods that remain unclaimed because of failing to contact the carrier.

If you receive a case of wine with one or more broken bottles, or if we receive notification from the carrier of the same, we will issue replacement bottles at our discretion. If the carrier has not advised responsibility before, or at delivery, we require photographic evidence within 48 hours of the delivery date, as a condition of refund or replacement.

If you receive an incorrect order please contact us immediately and we will arrange for the wine to be collected and issue a replacement order immediately.

We accept no responsibility for wine delivered to an old or incorrect address. Please ensure you notify us of any changes to delivery, postal and email address. Any charges associated with redirecting your delivery through our courier may be passed onto you.

Cancellation of Membership
All cancellations for wine clubs or rewards program must be in writing emailed to wineclub@margan.com.au. This ensures that both our members and Margan have evidence of cancellation.

Terms and Conditions

Questions about membership?

Reserve Club

Mates of Margan

Single Block Rewards

Whether you're choosing between clubs, planning your next order or looking for a recommendation, our Wine Club Manager, Lotus, is here to help.

From selecting wines and updating account details to making the most of your membership benefits, the team is always happy to point you in the right direction.

Get in touch

FAQs

Q. How do I become a member?

Simply make an initial wine purchase to activate your membership. Once your first order is confirmed, your profile will be created and you’ll start enjoying your exclusive member benefits.

Q. Can I choose the wines in my pack?

Yes! Each pack can be tailored to your palate — choose between Red, White, Mixed or your own selections. Our team hand-picks every release from our latest vintages, back vintages, and member favourites to ensure a perfect balance of quality and discovery.

Q. How often will I receive my wines?

Depending on your membership, you'll receive either scheduled allocations or exclusive monthly member offers. We'll always be in touch ahead of any shipment or release, giving you plenty of notice and the opportunity to make changes.

Q. Can I pause or skip a shipment?

Of course! You can pause or skip a delivery at any time — just contact our team before the next release, and we’ll make the adjustments for you.

Q. Can I buy additional wines outside of my membership?

Absolutely. Members can purchase any wines at any time with their exclusive discount, including limited releases and special offers available only to members.

Q. Who do I contact if I need help?

Our Wine Club Manager, Lotus, is always happy to assist with membership questions, wine recommendations, account updates or planning a visit to the estate.

Contact Lotus